I'm fairly certain the most testing they do with used parts is clean them. I've used Emmots a few times and only had one bad experience. I thought my starter motor was dying, or the solenoid at the very least, as every so often all I would get was a clunk from the solenoid but no rotation of the motor. Emmots had one listed on eBay so I bought it. When it arrived it was a Marelli not a Bosch as I had but the fittings were the same so I just assumed LR had fitted either. Before fitting it, I tested it and found it didn't work. Solenoid didn't go clunk but the motor would spin with volts applied to it. As it was different to the one I had, I couldn't strip them and make one good one out of two so got on to Emmots and explained the problem. They immediately sent me a replacement, a Bosch this time, and told me they didn't want the Marelli back as if it was faulty it was no good to them. So they couldn't have tested it before sending it out.

Turned out there was nothing wrong with the starter though. The connection at the battery terminal had worked itself loose so I had a very poor connection between the battery and the starter and alternator. I found that out when the battery went flat while driving......

Whoops :)

Last week I bought a replacement Webasto diesel heater for my 5 series. This is the unit in 'good working order':

Coolant passage is completely full of oily nastiness. So I can only assume the car it came from had a pretty nasty head gasket failure, or someone poured oil into the coolant... it also had a communication fault registered locking it out, so it clearly wasn't working when removed...conveniently all I needed was the control board from it - and for the price I paid, I'm happy enough, and I have some other spare bits now. But had I needed the whole thing, I'd be stuck trying to clean that mess out entirely or sending it back.

I wouldn't be paying the return postage, they sent an inferior part, not as described. As for you that have been screwed by eBay, welcome to the club, I bought my mum a Miele dishwasher, plugged in and had a fault, because at my expense I had a Miele engineer plug in his diagnostics, found so many faults, plus seized motor, rotten hoses, they sided with the seller, Ffs, let's just say cost him a lot more in the long run 😇. I told eBay in a very nicely worded email what complete A- holes they are, and that the need to learn the trading laws of different counties.. If it wasn't for the fact sometimes you need eBay I would not use them at all, I closed my acc, use the other halfs if I need anything,,

Strange. I just opened a return procedure with ebay and its only showing a refund with the original post and doesnt include return postage. I thought if something was damaged/faulty the return cost was on the seller?

I agree, postage should be down to them, I would open a live chat with eBay, should be able to get it sorted through them.. Just popped onto eBay, it's the sellers responsibility to issue you with a returns label as the item is not fit for purpose..

And..... <br>
As quoted in eBay's own guidance and rules to sellers for returns: <br>
http://pages.ebay.co.uk/help/sell/return-policy.html <br>
"Remember, if an item is being returned because it's not as described, you are legally required to pay the return postage costs" <br>
"Ready to fit" was the phrase used in their listing. It clearly isn't, so it's not as described...
.

One cylinder head on its way back. 11.5 kgs at £25 from UPS which is actually very good for France.
Strangely the seller is unable to send me a return label via ebay but ebay says they will ASK the seller to refund the postage should I want them to.
Lets see the outcome. Will I receive a decent replacement? or will they just refund or worse try pull a fast one and create some bull about receiving the returned head.

As long as you have tracking numbers and photos of the head you returned you should be fine.
Best of luck!

Any news on the replacement head yet ?

My return should arrive back to Emmotts tomorrow as we had a bank holiday here so there was a delay. I will update.

Ahh yes, the French Bank Holiday in the middle of the week, so everybody gets a day off and can't be bothered to go into work for the rest of the week.

They've received it back but have asked me to close the case otherwise they will be charged the refund on top of sending the replacement.
Oddly, there is nothing open in the resolution centre but a different returns page where it doesnt give me the option to close the case.
It simply asks me to come back to the page on the 30th Aug and If I havent received a refund to ask ebay to step in.
Has ebay changed its rules then, In that case they will have no option but to refund and I guess I will buy another from them.

I would speak to eBay before closing any case, you still need to be reimbursed for your postage costs,,

\Just waiting for replacement head this week and then I will raise the postage issue with ebay.

Replacement head arrived today, all seems good. Now to order the other bits to put it all back together.
I noticed that when ordering from LR direct it states Brand : Original Equipment but the supplier is Britpart, Is that a Britpart subsidiary and another brand to avoid?

** Just seen the same with Dayco but I thought Dayco was good.

It can be confusing at times. A lot of Britpart stuff is made for them in the sweatshops of the far East but there are other parts that they just buy in and put their label on. If it says OE, it should be OE supplied through Britpart (One set of genuine Dunlop air springs I ordered came in a Britpart box).

As GilbertD says... I bought some OE radius arm bushes at a lot less than the silly money for ones in green boxes/bags with a LR sticker on them.

They came in Blue boxes with Britpart on them, but the sticker had a G at the end and OEM on them, so I just have to take it at face value that they are OEM units that are just bought in bulk and boxed up blue instead of green.

Oh, as a side note, I new have a 20T press and the tool to press radius arm bushes in/out... so if you ever need them doing, then I'm happy to do the pressing for you - discounts for forum members too :)

Well all my bits have arrived but annoyingly there was no ARP lubrication for the bolts included so now I'm just waiting for that.

Another sodding problem with the Cylinder head received from Emmets. Discovered today that the bottom left exhaust manifold bolt hole is threaded.

I think I will be able to partly resolve it as I can put the bolt in about 50% before it will turn no more. So I will just have to make the bolt shorter and hopefully I can still torque it once shortened.

Can you not run a tap through it to clean up the threads? <br>
If you can't you may be better off inserting a stud instead of cutting the bolt down. It should give a better chance of achieving some useful torque by maximising penetration and threaded area. <br>
A cut bolt will either bottom out before achieving max torque or not extend to the bottom of the threaded area.