Had new radius arm bushes and wot not fitted about 2 months ago.
Took car to be tracked. Seemed pretty good after but within a week or so, i'd decided that it drifted too much to the left. Holding the wheel straight, you can feel the slight tension of it wanting to go left.
I've had other problems to be getting on with since such as the EAS fiasco and working doesn't always give me the time to get over to the garage. It was on my to do list.
Then i found that my draglink ball joint had loads of play in it so i thought that i may had found the problem. Replaced it and although better, didn't cure it. Found the time to take it back to the garage who said that it drove straight when they test drove it. I told them that it's not in my interest to make things up and i insisted that they get it on the lift and investigate. When they did, they said that it had been tracked to just over+1. I told them that they had tracked it the wrong way as it should be 0.6-1.8 of toe out. They also pointed out that the balljoint on the other end of my draglink was split. This was news to me as it appeared to be in good nick when i did the other end. They said there was no point in adjusting the tracking until i'd sorted the draglink. Agreeing (i thought) with the manager that they would sort it out for me when i fixed it, I took it away and fitted a full new draglink.
Took the car back yesterday and was duly informed that as i'd had radius arm bushes done, that i was the cause of the poor tracking and not them. I explained that the radius arms were done before the tracking but they wouldn't have it and said i'd have to pay for it to be tracked. I argued that they'd done it wrong in the first place as it was tracked the wrong way. Getting nowhere, i said i'd just pay and for them to sort it. Up it went on the lift and sure enough, i was still tracked to just over +1. They adjusted it to -0.6 and off we went for a test drive. Still the same so i suggested that they take it to the limit and see what happens. Adjusted it to -1.8, took it for a drive and still no different.
Next the bloke asks me how i want to pay. Told him i couldn't pay for it as they hadn't tracked it. He said they'd adjusted it. We went round in circles for a while and all this time i had my 8 year old with me so had to concede to paying. Announcing that i'd be back with bells on to speak to the manager on Monday and haggle further for a refund.
So i'm feeling a little hard done by here and i'm still no further forward. From my point of view i'venot touched anything or fitted anything that can be attributed to cocking up the tracking. The garage tracked it wrong in the first instance so the adjustment should be free. However, now they've adjusted it to the outside limit and it's still no different perhaps points to something else other than tracking causing the problem which i can't blame them for. Although, since it's literally 5 minutes to get it up in the air and turn the bolt, i would have expected them to not charge me and just say, sorry we're unable to track it.
A point to note is that they only adjusted the trackrod bar. At no point did they touch the draglink. Is that right? I would have assumed it should all be slacked off to begin with.
Where can i go from here? I'm pretty sure my steering box is centred as i checked this a couple of months back when i first had it tracked.