no10chris wrote:
I emailed them on Monday, pointing out that the kit they've sent you ( not mentioning any names,just RR forums) was not suitable for 94-97 models. Got a reply from a guy called Ian, was very appreciative and said he will confirm with LR and get it sorted,
Amazing that I get an instant reply, yet they keep you hanging whenever you mailed them 😡
And now there making them for you,, bloody amazing,, lol
Fingers crossed.. your all sorted now,,
Ah, thanks for this. It was good old Ian who was trying to tell me I had the extremely rare, Philippines only, version. "Nothing I can do, Guv"
I did suggest that they revisit how they are advertising and describing their products online, just to save them any problems in the future, you understand.
Following a little message on Twitter, I suddenly got a phone call last evening, culminating in this...
"Thanks George
The kit will be made today and dispatched this week to you.
Once again apologies for the inconveniences you’ve experienced.
Best Regards"
As to Goodridge themselves, as usual you don't hear the bad side until it's too late!
Got to admit that the guy I'm dealing with (when he condescends to reply) doesn't fill me full of confidence. Oh well, let's see how we get on. As I say, I can always refit my old ones for now.
Now, where did I put those spring clips?!
Gilbertd wrote:
They've sent you a set for the later layout, not the early one. 95 to 97 uses the ones you have, the ones you've been sent are for MY97 onwards. Did they come direct from Goodridge themselves?
Yes, they were a direct purchase.
As said above, I've sent the parts pictures and await their response, or lack thereof.
Orangebean wrote:
Why not send them pics from the parts catalogue as well, just to highlight the differences?
Early
Late
At least it'll prove that the changes were universal, not just European!
I've just done that very thing! Thanks for that.
Come on, pull up a stool and get yerself a fresh pint...
So, it's brake blitz time.
I've got the modulator modification, I'm having a part made to modify the PCRV and I'd already got a stainless hose kit from Goodridge.
As I'm still waiting for the PCRV bit I thought, let's drain the fluid and do the hoses first, then I'll be dealing with an empty reservoir. Good idea, huh?
Well not really. Y'see the bloody hoses don't fit, or at least 4 out of 6 don't fit, to be precise. Goodridge advertise their kit as being for 1995-2001 Range Rover P38 UK and European spec, so, strangely, this is what I ordered and what it says on the packaging...
However, as you'll see, it's not quite so...
Hard line to rear caliper
Intermediate hose over rear diff
The front pipes appear to be correct and no, they haven't just mixed up the fittings. if you were to swap them, the new hoses would be too short.
I sent some earlier (not as clear) pics over to Goodridge two weeks ago and their first response was that I should sent them my old hoses. I argued that as they sold, and I paid for, the kit as fitting my vehicle, perhaps they'd like to send the right one instead. This elicited the following reply on January 27:-
_" Unfortunately I don’t have the hose details for your car (huh?) and I’m going to have to ask you to supply some information with regards to what you require to make this work
As originally stated the best option is to send us your hoses to copy but I do appreciate the expense and difficulty in doing this
It clearly states on the website that these hose are for UK/European vehicles only and I cannot comment on any changes made for cars sold in the Philippines."_
So apparently, not only do Goodridge not have the details for my vehicle, despite advertising and packaging them as such, I've got some weird one-off that Land Rover Special Vehicles produced specifically to send to Manila, where no-one could afford it.
My next response was to send a copy of the build sheet which states very clearly that the vehicle left Solihull and its next port of call was to be Land Rover France (note, NOT Land Rover Philippines!) so sounds pretty Euro spec to me. Along with this I sent a copy of the relevant page from the Workshop Manual showing, strangely enough, exactly the same layout as mine has...
I also sent the pictures above.
Since then, I have had only silence, reminiscent of a certain doctor who has had 250 of my dollars for two years now and from whom I also have no parts.
Problem I have is that it will cost around 150 quid (I checked) to courier my hoses, back to the UK, with no promise that this will make any difference whatsoever. At least now, if push comes to shove, I can re-fit my old hoses and struggle on with them for a while. Can't do that if they are winging their way to the UK now, can I?
Trouble is,until Goodridge actually admit that what they have sent is not for a European Spec 1995-2001 Range Rover P38, we can't progress, and the silence is deafening on that one.
In three years and several thousands of pounds of stuff shipped, I've only had one instance of wrong parts and a single e-mail was all it took for Rimmers to immediately rectify the matter, with no argument and not even a request for me to return the wrong bits. Just good old fashioned customer service. Not Goodridge, oh no.
Let's see if this week brings any movement, but just be aware if you are thinking of ordering any.
Go on then...
Nice one! Thanks very much.
I'll transfer the brake hose photos over to the bucket and start a new thread for this tale of woe and uselessness.
Here goes then...
http://i353.photobucket.com/albums/r384/WhiteNancy/IMG_2854Medium.jpg
Nope. I tried putting [IMG] [/IMG] front and back as well, to no avail. Sure I'm missing something simple.
Yeah, that links okay, but it won't show in the post.
Something missing somewhere, methinks.
Test
Hmm, that's copying the IMG tag over. Strange thing is that if you click on it, you get this - Sorry, the requested page does not exist.
Please check the URL for correct spelling and capitalization.
This is what I was finding and why I asked the question, in case I was doing something stupid.
Let's try [URL][IMG]http://i353.photobucket.com/albums/r384/WhiteNancy/IMG_2849Medium.jpg[/IMG][/URL]
Nope, a bit stuck now.
Had the random lifting to high when driving just after we returned it to EAS from coils. A good clean up of plugs seems to have cured that. Still drops to access height unbidden when switched off, but only in one particular car park and in one specific bay.
Don't think she likes parking there!
remind me how to stick up a photo on this site. I've used RRTH's favourite search, but get nowt of any use back.
I've a little tale of Goodridge to relate, but it needs pics!
I thank yew.
Great stuff. Thanks for the video, I enjoyed that!
OldShep56 wrote:
AERO ............ they moved his post to general chatter. My post offering to help him was deleted!!! Luckily he saw it before they deleted it so I've been able to help him.
Got it! Yes you seem to have that one under control.
I've sent him my contact details and also a link to this site.
OldShep56 wrote:
George, I am helping a bloke out on the other site that lives near you. Perhaps you can contact him and drag him over? I don't want to take the chance of PMing him atm. I have PM'd his address to you.
OldShep56 wrote:
George, I am helping a bloke out on the other site that lives near you. Perhaps you can contact him and drag him over? I don't want to take the chance of PMing him atm. I have PM'd his address to you.
Got your message but can't seem to reply! What's his username on the other site. I don't mind PM-ing him.
OldShep56 wrote:
GeorgeB wrote:
Welcome gel11, another Philippine '38 owner.
Told you these guys would know!
Have sent you details of another owner out there, George, who is having problems.
Got the message. Tell them they are welcome to drop me a mail at bryden905atgmaildotcom or call/SMS on 0927 960 1676. If I can help, I will.
Morat wrote:
There's some bloke called Marty near Swindon.. or so legend goes.. I hear he's pretty handy ;)
Don't believe everything you read on the internet! :-)
Besides, he lives too far away!
And whilst we're at it, I know a really good guy here, but as the information is of absolutely no use to any of you (unless you want me to sort you out a new radiator that WILL arrive) I'll not bother!
Welcome gel11, another Philippine '38 owner.
Told you these guys would know!
Gilbertd wrote:
From the information I managed to glean when I got my lifetime ban (for sending 'daily' spam advertising this forum when I'd actually only sent two invites in 6 weeks) it seems that PMs are scanned automatically for urls rather than someone reading them. Send a PM with a link in it and that flags up apparently.
In that case I will burn in hell. I sent the guy a link to here on the grounds that as a RR virgin, he needs help (don't we all - virgin or no) not LLT's bullshit!
no10chris wrote:
I doubt it, your most probably get a free pass the other way, I saw the post and can't understand why he wants a spare becm, if/when something happens, deal with it
Having PMd the guy, he's been told by his "shop" (one that I walked into and out of again) that BECM's always go wrong. No doubt the same shop will tell him that EAS is the work of the Devil!
Remember we are 7,000 miles away from useful support, have a single and particularly useless LR dealership, and surrounded by "Specialists" who can't even spell Minge Raver. I can understand his concerns and will do my best to put him right.